Room was hot with no air conditioning, yet the restaurant had lovely charm.

great access to cardiff bay and quirky attractions nearby

During my stay, I loved how close the vibrant Mermaid Quay was, perfect for scenic walks by the waterfront, and the fascinating Craft in the Bay, showcasing local art, was just a few steps away for great cultural exploration. as a single traveler, this hotel provided spacious rooms with character that added to my Cardiff experience.

the warm and welcoming atmosphere will make you feel at home with incredible staff who are always ready to assist you

Service excellent, breakfast outstanding.

The extensive breakfast buffet is a must-try, with a great variety of options.

The room could definitely use a facelift, as it felt a bit tired and worn.

Don’t miss the extensive breakfast buffet. it features a delightful variety of options that can set a great tone for your day.

Charming Escape with Delightful Service

An unexpected gem! The room radiated character, and the jacuzzi bath was a perfect touch. Breakfast was a highlight, with friendly staff making it memorable. Don’t miss the local attractions nearby, and ask the staff for dining recommendations – they won't disappoint!

a hidden gem with warm hospitality and stunning architecture await you at coal exchange

Exceptional room decor, excellent service.

The Coal Exchange Hotel's charming decor and historical ambiance made me feel welcomed. The staff were attentive and helpful, making it easy for me to get around the hotel. I particularly enjoyed the spacious room with a lovely jacuzzi bath.

More accessible elevators would improve the experience.

Great spot for solo travelers

The staff were helpful. They provided me with a free toothbrush when I forgot mine, and the bathroom in my room had a fine jacuzzi bath that was a perfect way to unwind after the day.

It wasn't exactly cheap but considering the amenities it was still worth it.

A Charming Stay with Historical Flair!

We enjoyed a delightful three-night stay. The historical features and décor added unique charm. Breakfast was excellent, including fresh pastries. A tip, ensure to request any additional amenities upon arrival, as some weren't replenished after the first night. a cozy retreat in a developing area.

I had an amazing stay! The breakfast was superb, especially the fresh ingredients, and the spacious triple room made my family feel right at home. It truly made my graduation celebration special.

my previous stay in cardiff was decent, but this time was much better. the hotel offered a relaxing break with spacious rooms and a fantastic jacuzzi bath. the breakfast spread was impressive, with fresh fruits and warm pastries that truly elevated the experience.

the tv didn't work properly.

The hotel had a charming ambiance, with beautifully decorated rooms and friendly staff, making the stay quite delightful. the cleaning could be improved, and the bathroom arrangement was a bit awkward. it’s a unique place worth trying, especially with its great location.

Coal Exchange is a gem, especially with its fab brunch! Don't miss that Italian strata – it's pure magic. And seriously, the spa baths are a lush touch after a long day. The staff? Pure gold, making you feel right at home.

Now, the downside, our place reeked of unclean vibes, and the bathroom was a horror show with dirty stuff left behind. We even spotted wires hanging out of the bedside lamps. Yikes!

The breakfast offerings were impressive, featuring a variety of options that made for a delightful start to the day. The room was beautifully designed, while the historical decor around the hotel added a unique charm. access to some facilities could be improved as they felt slightly dated. Despite this, the friendly staff and warm service throughout my stay made it a memorable experience.